Shipping Policy
At 【请替换:店铺名称】, we are committed to processing and shipping your orders quickly and reliably.
Processing Time
Orders are generally processed within 1-2 business days after payment confirmation. Please be aware that processing times may be extended during holidays, special promotions, or times of high order volume.
Shipping Time
After processing, shipments typically take 5-10 business days to arrive at your specified address.
The shipping fee is calculated and displayed at checkout, based on your order details and shipping destination.
Order Cancellation
You may cancel your order within 12 hours of placing it. After this window, we may have begun processing your order, and cancellation might no longer be available.
Returns and Refunds
We accept returns within 30 calendar days from the date of delivery. To qualify for a return, items must be unused and in their original condition.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds will be processed within 5-7 business days after we receive and inspect the returned items.
Tracking
Once your order has been shipped, tracking information will be provided if available. Please allow some time for tracking details to be updated by the carrier.
Delivery Delays
Estimated delivery times may be affected by unforeseen circumstances including severe weather, customs delays, transportation issues, or public holidays.
If you have any questions about your order or shipping, please contact us at: 【请替换:客服邮箱】.